At VOILÀ, we believe that you deserve the best
because we only hire the best in the industry
to give our customers the best.

You are on a journey to join our team and become part of our success story. Here we offer you an exciting and dynamic work environment and will equip you with the know-how that will stretch and enhance your career journey.

Client Relations Specialist

Responsibilities:

• Serve as the point of contact between clients and designers, responding promptly to inquiries and requests.
• Conduct phone and email correspondence with clients to address questions, provide information, and ensure overall satisfaction.
• Schedule and coordinate meetings between clients and designers, ensuring that all parties are well-informed about the agenda and prepared for discussions/presentations.
• Manage calendars to arrange appointments and meetings efficiently.
• Update and retrieve information in databases accurately and in a timely manner.
• Maintain organized and up-to-date lead records and reservations.
• Answer inquiries from clients and designers, providing relevant and detailed information.
• Collaborate with internal teams to address and resolve any client concerns or requests.
• Work closely with the design team to relay client preferences, project requirements, and any specific considerations.
• Communicate effectively with all stakeholders to ensure seamless project execution.

Qualifications:

• Experience preferred but not required.
• Excellent verbal and written communication skills.
• Strong organizational skills with a keen eye for detail.
• Ability to multitask and prioritize effectively in a fast-paced environment.

⭐️ Best part? You can work remotely as long as you have an internet connection.

If this sounds like you, apply now for a truly rewarding career or drop your CV to jason@voila.sg